Bijective Acceptable Use Policy
Effective Date: May 15, 2026
This Acceptable Use Policy (“AUP”) governs the use of the software, platform, APIs, support services, and related offerings (collectively, the “Services”) provided by Bijective. This AUP is incorporated by reference into the applicable Software Services Agreement, and all Service Orders.
1. Purpose
This AUP is designed to protect the security, integrity, availability, and lawful use of the Services.
2. Permitted Use
Current Customers in good standing may use Bijective Services only for legitimate and legal business purposes and in accordance with the applicable agreement and documentation.
3. Prohibited Uses
- Violating any applicable law or regulation.
- Uploading, storing, transmitting, or distributing malicious code, including viruses, worms, ransomware, or spyware.
- Attempting to gain unauthorized access to systems, accounts, data, or networks.
- Interfering with or disrupting the operation, security, or performance of the Services.
- Performing denial-of-service attacks or other abusive activity.
- Sending spam, phishing emails, or engaging in fraudulent or deceptive practices.
- Hosting unlawful, infringing, defamatory, obscene, or otherwise objectionable content.
- Infringing intellectual property, privacy, or publicity rights.
- Reverse engineering or attempting to discover source code except where permitted by law.
- Using the Services to build or benchmark a competing product without prior written consent.
- Conducting penetration testing or vulnerability scanning without written authorization.
- Reselling or providing access to third parties except as expressly permitted by agreement.
4. Data and Security Responsibilities
- Customer is responsible for the content and legality of all Customer Data.
- Customer must maintain appropriate administrative, technical, and physical safeguards.
- Customer is responsible for managing user accounts, credentials, and access permissions.
- Customer must promptly notify Bijective of any suspected security incident involving the Services.
5. Fair Use of Shared Resources
- Customer may not use the Services in a manner that materially degrades performance for other customers.
- Bijective may impose reasonable limits on API usage, storage, bandwidth, or compute resources.
6. AI and Automated Use
- Automated access is permitted only in accordance with published API documentation and rate limits.
- Customer may not use the Services to train models in violation of applicable agreements or third-party rights.
7. Monitoring and Enforcement
- Bijective may investigate suspected violations of this AUP.
- Bijective may suspend or restrict access to the Services if it reasonably determines that a violation has occurred or that continued use poses a security, legal, or operational risk.
8. Cooperation
Customer will cooperate with Bijective in investigating and remediating any suspected violation.
9. Updates to This Policy
Bijective may update this AUP from time to time. Material changes will be posted on Bijective’s website or otherwise communicated to Customer.
10. Conflict
If this AUP conflicts with the governing agreement, the governing agreement will control unless it expressly states otherwise.
11. Contact Information
Questions regarding this AUP should be directed to [email protected] or another contact address designated by Bijective.